General conditions of sale

Rental booking conditions:
These conditions are applied for individual enquiries

Arrival: Rooms are available from 2.00 pm on the day of arrival

Departure: Rooms must be vacated at 10.00am on the day of departure

Luggage: A luggage room and 2 showers are at your disposal on arrival and departure days

Breakfast: Breakfasts not taken will be billed unless 24hours notice has been given.

Only the continental breakfast is served in rooms (without any extra cost), the buffet breakfast is only available in the dining room.

Rates: Prices depend on the type of room and dates of stay.

Prices for children depend on age (3 to 8 years old) and applies only in the case of an extra bed added to the parent’s room.

Children under the age of 3 are free (baby cot available on request)

Dogs are accepted with an extra cost of 5 euros per day.

Rules: Any lost key will be charged 25€ (15€ for the ski room key)

Any damage committed by clients during their stay will be charged.

Reservation: All reservations are only confirmed once the 30% deposit of the total cost of the stay has been received.

Any reservation that has not been confirmed in writing by the hotel is not valid.

Cancellation: For any cancellation, the deposit advanced as guarantee of reservation will be forfeited (art. 1590 of Civil Code)

For any cancelation made less than one week (7 days) before arrival, the totality of the stay will be due to the hotel.

For any shortening of stay or early departure, the full amount of the reservation is due to the hotel.

No reduction of price and no refund shall be made.

All non-presentation will be billed and not refunded. All no show of the guest will lead to an automatic cancelation of the reservation.