Booking and cancellation policy

These conditions apply to individual enquiries.

Arrival and departure

Arrival: rooms are available from 2.00 pm on the day of arrival.

Departure: rooms must be vacated by 10.00 am on the day of departure.

Luggage: a luggage room and 2 showers are at your disposal on arrival and departure days.

Breakfast

Breakfasts not taken will be billed. The buffet breakfast is only available in the dining room, from 7.30 to 10 am.

Rates

Prices depend on the type of room and the dates of stay.

Prices for children depend on age (3 to 8 years old) and apply only in the case of an extra bed added to the parents' room. Children under the age of 3 are free (baby cot available on request and subject to availability).

Dogs are accepted with an extra cost of €15 per day.

Rules

Any lost key will be charged €25, and a supplement of €15 will be applied for a change of sheets.

Any damage committed by clients during their stay will be charged.

Non-smoking hotel and rooms: a supplement of €150 would be charged if violated.

Reservation

All reservations are only confirmed once the 30% deposit of the total cost of the stay has been received. Any reservation that has not been confirmed in writing by the hotel is not valid.

Please note that for short stays, the total amount must be paid on booking and is non-refundable.

For all stays, the balance will be requested 15 days before arrival.

Cancellation

For any cancellation, the deposit advanced as guarantee of reservation will be forfeited (art. 1590 of the Civil Code). Whatever the date of cancellation, the hotel is entitled to keep the deposit.

For any cancellation made less than 2 weeks (14 days) before arrival, the totality of the stay will be due to the hotel.

For any shortening of stay or early departure, the full amount of the reservation is due to the hotel. No reduction of price and no refund shall be made.

All non-presentations will be billed and not refunded. Any no show of the guest will lead to an automatic cancellation of the reservation.